Ryanair Ltd – ASA Adjudication

“A national press ad, for Ryanair, was headlined “ROBBED BY LAST MINUTE.COM?”

The ad showed a cartoon picture of a burglar with “ONLINE AGENT” written on his top.

Further text stated “IF YOU BUY A RYANAIR TICKET THRU AN ONLINE AGENT YOU’RE BEING RIPPED OFF… *THEY OVERCHARGE BY 100% OR MORE *THEY DON’T PROVIDE CORRECT TERMS AND CONDITIONS *THEY DON’T NOTIFY SCHEDULE CHANGES *THEY DON’T PROVIDE WEB CHECK-IN OR PRIOR”

Link: http://www.asa.org.uk/